Google Drive Support

 Google Drive for desktop is a desktop app that provides live access to your Google content in the My Drive UI in the cloud through Windows Explorer and Mac Finder. With Google Drive for desktop, you can store, edit, and collaborate on files and folders associated with your Google Account in IU without using disk space on your computer.

To see your total Google usage in UI, go to https://drive.google.com/settings/storage. Make sure you are signed in to your Google account in IU and not a personal Google account. You can certainly use a private browser.

Characteristics

Google Drive for desktop offers the following features. For instructions on how to use these features, see Use Google Drive Support for desktop at work or school.

Access Google My Drive and Google files and folders in IU Shared Drives directly through Windows Explorer and Mac Finder.

  • Share and copy links to Google My Drive files right from your desktop.
  • Mark individual files and folders for offline access.
  • See who is editing shared Microsoft 365 files in real time.
  • Easily attach and save files in Outlook (Windows only).

Before you start

Before installing Google Drive for desktop:

  • Confirm that your device supports Google Drive for desktop:
  • Windows: You will need Windows 7 or later, or Windows Server 2012 or later.
  • Mac: You will need El Capitan (10.11) or later. For High Sierra (10.13) or later, follow the steps in Use Google Drive for desktop in macOS High Sierra (10.13) or later.
  • If you have Backup and Sync for Google Drive installed on your computer, UITS recommends uninstalling it. For instructions, see Stop syncing Google Drive files with Backup and Sync.

Install Google Drive for desktop

To install the Google Drive desktop app:

Download the appropriate Google Drive desktop app for your computer:

  • windows version
  • Mac version
  • Open the .exe or .dmg file and follow the on-screen instructions.

Once the setup is complete, the Google Drive for desktop icon (Google Drive for desktop icon) will appear in the notification area of the Windows taskbar or the menu bar on Mac. Select the icon to launch the app and then select Sign in.

On the Google login page, enter your IU Google username (your_username@iu.edu) and complete an IU login.

Once you've successfully signed in, a drive called "Google Drive for Desktop" (in Windows Explorer) or "Google Drive" (in macOS Finder) will appear on your computer. In it, you'll see a folder called My Drive, which provides access to your individual files and folders.

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