Canon Printer Troubleshooting

Several Canon printer users may encounter issues like paper jam errors or a clogged print head. They may also face the problem of their Canon printer printing blank pages or printing too slowly.

This is a Canon printer troubleshooting guide for all the problems you may be facing with your device right now. Without any Canon printer software or expert knowledge of your printer, you can apply the solutions provided in this guide to fix these issues.

First, let's read about the different types of problems with Canon printers, and then see the solutions for them.

Types of Canon Printer Problems

We have come across the 5 most common types of printing problems with Canon printers. These include Canon printer not responding error, Canon printer slow print speed, Canon printer printing blank pages, blank lines or partially blank pages problem, paper jams problem and unclear prints on the Canon printer.

How do I troubleshoot my Canon printer?

From keeping your Canon printer idle to clearing paper jams, we'll provide you with the solutions for all those problems with your Canon printers. In the sections you'll read now, we'll tell you about proven solutions to all the common problems with your Canon printer.

These fixes will include starting the Printer Spooler service, reinstalling the Canon printer software, aborting the printing process, cleaning the Canon printer, disabling the automatic two-sided printing option, etc.

Let's start with the solutions for the Canon printer not responding problem first and then move on to the solutions for the other 3 Canon printer printing problems.

Canon printer not responding

Sometimes your Canon printer may show you its status as online. Even when your status is online, you won't be able to print or scan it, try a guide to scan a document on a canon printer. You can remain unanswered. Restarting the Printer Spooler service may help. For proper information about this solution and its steps, please scroll forward.

Solution 1 – Disable the feature to use Canon printer offline in Windows

There is a feature called "Use Printer Offline" on Windows computers. When this feature has been enabled, a user may find that the printer is not responding. If your Canon printer is not responding and you are using it in connection with a Windows computer, then the "Use Printer Offline" feature may have been enabled on your system.

The most ideal solution in such a case would be to disable this feature and then try to print. The idle state of your Canon printer will no longer be an error. Here is how to perform this Canon printer troubleshooting.

1. Press the "Windows" key to access the "Start Menu" on your Windows computer.

2. Type "Control Panel" and then select it from the displayed results.

3. In the “Control Panel”, click on “Hardware and Sound”.

4. Then click on “Devices and Printers”.

5. View the "Printers" catalog and then right click on your Canon printer model.

6. Select the "See what's printing" option.

7. Tap on "Printer".

8. Make sure the "Use Printer Offline" option is not selected. In case it has been selected, uncheck this option.

9. Now once again tap on "Printer".

10. Next, tap on “Cancel All Documents”.

11. The final step is to attempt a test print. If one page prints, the printer idle state has been resolved.

Canon Printer Troubleshooting for Slow Printing Processes

Sometimes your Canon printer may not really print at its full speed. The slow printing speed of your Canon printer can not only have an effect on your work, but it can also annoy you. To fix the slow print speed of your Canon printer, we know exactly what you need to do.

Cancelling all print jobs and then redoing them, printing in draft mode, and disabling automatic two-sided printing are the top 5 solutions to try. Learn more about these fixes in the following sections.

Solution 1: Undo the printing process

This solution for troubleshooting Canon printers on PIXMA models will require you to undo the printing process. And then give the print command again. Doing so will increase the printing speed of your Canon printer. Let's see everything you have to do in the 9 steps of this fix.

1. The first step is to make sure your printer cables are securely connected.

2. Then make sure your Canon printer is turned on.

3. Now on your Windows computer open "Control Panel".

4. Tap on "Devices and Printer".

5. Make sure your Canon printer has been selected as the default printer option. If not, make the necessary changes to set your Canon printer as the default printer option on your computer.

6. Now, right click on your printer to select "Properties".

7. In the “Properties”, verify that not all ports have been selected.

8. The eighth step is to cancel all print jobs.

9. Give the print command again to start all the jobs you just canceled.

By the end of this 9-step procedure, you should notice a difference in your Canon printer's print speed.

Solution 2: Print via draft mode

Troubleshooting Canon printer such as slow print speed can cause a delay in your work. Printing in draft mode can help you eliminate the slow printing speed of your Canon printer. This mode allows you to print quickly. However, printing in this mode may affect the quality of the printed documents.

To set up Eraser Mode, you can open the eraser properties and then make your changes. Then try printing through your Canon printer. Printing speed will be improved.

Solution 3 – Try disabling the automatic two-sided printing option

The manual or automatic duplex printing option is an option that can allow your device to print on both sides of the paper. Disabling this option has been shown to eliminate the problem of slow print speeds on Canon printers. Let's go through the 5 steps of this solution now. You will not need any Canon printer troubleshooting software to use this solution.

1. On your computer or laptop, open the "Canon Printer Properties Settings".

2. Open the "Device Settings" tab.

3. Find the option "Allow manual two-sided printing" and then uncheck it.

4. To exit the setup, click "OK".

5. The final step is to give a print command to make sure the print speed is no longer slow.

Solution 4 – Make sure your wireless connection is working

If you are using a Canon PIXMA printer and you notice a reduction in your printing speed, the problem may not really be with your device but with your wireless connection. Therefore, in this Canon PIXMA Wireless Printer Troubleshooting, we will recommend that you check your wireless connection.

Make sure the power of the router is adequate. Make sure the distance between the router and your Canon printer is not too far. For instant connectivity, you can use an Ethernet cable to connect the router to your Canon printer.

Fix 5: Start the Printer Spooler service again in Windows

If you are using a Canon printer connected to a Windows computer for printing, you can restart the Printer Spooler service to eliminate the slow print speed issue. To restart this service on your Windows computer, you can follow the 10 steps given here.

1. On your Windows computer, click on the "Start Menu".

2. In the “Search Box”, type “Service” and press “Enter”.

3. Click "Services (Desktop App)".

4. Then right-click on "Print Queue".

5. Choose the “Restart” option.

6. The sixth step involves right-clicking on "Print Spooler" again.

7. Now, you have to select the "Properties" option.

8. Make sure the "Startup Type" is set to "Automatic".

9. The next step is to save these settings by pressing “Ok”.

10. The last step is to restart your Windows computer. Once restarted, make sure your Canon printer status no longer prints slowly. Then this Canon PIXMA printer troubleshooting method will be complete.